Privacy Policy
Kathryn Dempsey Dermatology, PC dba Coastal Dermatology and Skin Care Center (hereafter, “Coastal Dermatology,” ”we,” or “our”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website (www.coastaldermatologyofal.com ) and our practice for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies only to the information collected on the Website and does not apply to information collected by Coastal Dermatology offline or through any other means.
For information on how Coastal Dermatology may use and disclose your health information and how you can get access to such information, see Coastal Dermatology’s Notice of Privacy Practices.
This policy may change from time to time. It is our policy to post any changes we make to this policy on this page. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Please read this policy carefully to understand Coastal Dermatology’s practices. If you do not agree with this policy, your choice is not to use the Website. By accessing or using the Website, you agree to this policy.
Disclaimer
The information and advice published or made available on the Website is intended solely for informational purposes only and is not a substitute for professional medical advice, nor does it establish or constitute a physician-patient relationship. Please see your physician promptly with any healthcare related questions.
Information Collected
Coastal Dermatology collects several types of information via the Website:
Personal Information: Coastal Dermatology may collect personal information that identifies you as an individual (“Personal Information”) such as name, e-mail address, mailing address, phone number, age and or date of birth, gender, insurance information, health and medical information or other protected health information, account numbers, financial and payment information such as credit card information, and any other information you choose to provide us.
Usage Information: Coastal Dermatology may also collect certain information about the use of the Website and other information made available by your web browser or internet service provider (collectively, “Usage Information”). Usage Information may include your language settings, browser type, operating system, numerical IP address, location and pages viewed.
Coastal Dermatology may obtain certain of this Usage Information by installing a “cookie” on your computer/device (or using a third party to do so). Coastal Dermatology may also use cookies to store certain data and your previous choices and preferences. For example, cookies may be used to remember your user name and password, thereby simplifying the process of signing in to your account.
How We Use Your Information
Coastal Dermatology may use information that we collect (including Personal Information) for one or more of the following purposes:
To provide you with information, products, or services that you request from us;
To transact business with you such as to allow you to pay your balance on-line, order products, schedule an appointment, subscribe to our newsletter, respond to a survey or fill out a form;
To respond to your inquiries or provide you with information regarding Coastal Dermatology and the Website;
As Coastal Dermatology believes necessary or appropriate: (a) to comply with legal processes and to respond to requests from public and governmental authorities; (b) to investigate security breaches; (c) to enforce the Website’s Terms & Conditions of Use; and (d) to protect Coastal Dermatology’s rights, privacy, safety and property and the rights, privacy, safety and property of others;
To fulfill any other purpose for which you provide it;
In any other way Coastal Dermatology may describe when you provide the information; and
For any other purpose with your consent.
Use of Non-Personally Identifiable Information
We use or may use Usage Information to determine traffic data (such as page views, visits, and unique visitors), geographic data (such as country, region, city, state), technology used (such as browser, device, operating system, java information, cookies and others), data path (such as entry and exit pages, exit links, page reloads, time spent on pages, flow through the Website and single page visits) and methods used to visit the Website (such as referring domains, referrers, search engines and search words used).
Third Party Sites and Services
The Website may contain links to other websites (“Linked Sites”). Coastal Dermatology is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Coastal Dermatology of the site or any association with its operators. Coastal Dermatology does not control nor take responsibility for the content of any Linked Sites, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.
Third party sites and organizations deliver certain services made available via www.coastaldermatologyofal.com. By using any product, service or functionality originating from the Website, you acknowledge and consent that Coastal Dermatology may share such information and data with any third party with whom Coastal Dermatology has a contractual relationship to provide the requested product, service or functionality on behalf of users and customers.
Third Party Accounts
You will be able to connect your Coastal Dermatology account to third party accounts. By connecting your Coastal Dermatology account to any third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
Data Security
We implement a variety of security measures for the Website to maintain the safety of your personal information from any loss, misuse or change of information that is under our control. Such security measures include firewalls, access restrictions and password protection.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Sockets Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your credit card information will not be stored on our servers. All other information collected through the Website will be retained for the length of time permitted by law. Personal identifiable information can be removed from our database at your request however we will retain non-personal identifiable information indefinitely.
Backup files contain records with your personal information. Removing a file from our active list does not remove the information from our back up files immediately however will be removed through the normal back up cycle.
Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to or through the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. If you wish to keep the information you send us private, please do not use the email links or forms. Instead, contact us by phone at 251-378-0200
Children Under the Age of 16
The Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Website or provide any information about yourself to Coastal Dermatology, including your name, address, telephone number, or email address. If we learn we have collected or received personal information on the Website from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information below.
Electronic Communications
You consent to receive electronic communications from Coastal Dermatology and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and/or on the Website satisfy any legal requirement that such communications be in writing.
International Users
The Website is controlled, operated and administered by Coastal Dermatology from our offices within the USA. If you access the Website from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not access or use the Website in any jurisdiction or in any manner prohibited by any applicable laws, restrictions or regulations.
Modifications
We reserve the right to modify or amend this policy at any time. All changes will be effective immediately upon posting to the Website. Each version of our policy will be prominently marked with an effective date. Your continued use of the Website after the effective date of this policy (as modified from time to time) indicates your agreement to the terms hereof. If you disagree with any of the terms, please do not use the Website
Contact Us
If there are any questions regarding this policy you may contact us using the information below.
Coastal Dermatology and Skin Care Center
Attn: Office Administrator
5472 Old Shell Road
Mobile, AL 36608
liz@coastaldermatologyofal.com
251-378-0200
Your rights regarding medical information about you
In most cases, when you submit a written request, you have the right to look at or get a copy of medical information that we use to make decisions about your care. We will provide you a form that you can complete to make the request. If you request copies of the information, however, we may charge a fee for cost of copying, mailing or other related supplies. If we deny your request to review or obtain a copy, you may submit a written request for a review of that decision.
If you believe that information in our records about you is incorrect or if important information is missing, you have the right to request that we amend the records, by submitting a request in writing and including your reason for requesting the amendment. We will provide you a form that you can complete to make the request. We may deny your request to amend a record if the information was not created by us; if it is not part of the medical information maintained by us; or if we determine the record is complete and accurate. If we deny your request to amend, you may submit a written request to review that denial. You have the right to make a written request to us for a list of those instances where we have disclosed medical information about you, other than for treatment, payment, health care operations or where you specifically authorized a disclosure. Your request must state the time period desired for the accounting, which must be less than a 6-year period starting after April 14, 2003. The first disclosure list request in a 12-month period is free; other requests will be charged according to our cost of producing the list. We will inform you of the cost before charging you.
You have the right to request that medical information about you be communicated to you in a confidential manner, such as sending mail to an address other than your home, by notifying us in writing of the specific way or location for us to communicate with you.
You have the right to restrict us from disclosing medical information about you to a health plan when you pay out of pocket in full for the health care item or service.
You may request, in writing, that we not use or disclose medical information about you for treatment, payment or healthcare operations or to persons involved in your care except when specifically authorized by you, when required by law, or in an emergency. We will consider your request, but our processes may not be able to accommodate it and we are not legally required to agree to your request. We will inform you of our decision on your request.
All written requests or requests for review of denials should be submitted to our Privacy Officer identified at the bottom of this notice.
Complaints
If you are concerned that your privacy rights may have been violated, or you disagree with a decision we made about access to your records, you may contact our Privacy Officer (listed below), or you may send a written complaint to the U.S. Department of Health and Human Services, Office of Civil Rights. Our Facility Privacy Officer can provide you the address. Under no circumstance will you be penalized or retaliated against for filing a complaint.
U.S. Department of Health and Human Services
200 Independence Avenue, S. W.
Room 509F HHH Building
Washington, D.C. 20201
Customer Response Center : 800 368-1019
Email: OCRComplaints@hhs.gov